Which emotion should be avoided in email communication?

In email communication, it is crucial to maintain professionalism and clarity of message. Anger is an emotion that should be avoided because it can lead to misunderstandings and escalate conflicts. When expressing frustration or anger in emails, the tone may be misinterpreted, which can provoke defensiveness or hostility from the recipient. This not only hampers effective communication but can also damage professional relationships. A composed and factual tone is essential for conveying messages appropriately and constructively, fostering positive interactions instead of creating potential rifts. Therefore, steering clear of anger helps ensure that the communication remains effective and productive.